New trade customers

Delivery Policy

4. Delivery

 

4.1 Delivery charges will depend on the weight and dimensions of the goods you order, and the location of the delivery address.  Some products may incur an additional surcharge and this is clearly shown in the product description.
4.2 Some outer regions of Great Britain, Northern Ireland and off shore islands will incur increased delivery costs. The postcodes of these areas are clearly shown on our Delivery and Postage Price page on our website.
4.3  Next day delivery is available to mainland UK only.
4.4 The goods will be delivered to the address you give when you place your order.
4.4  When our courier delivers your goods you will be asked to sign for the goods to acknowledge that you have received them.
4.5 Order placed before 12 noon on a working day will be processed that day and will be delivered in line with the delivery option you selected, provided your payment has cleared and all goods you ordered are available.
4.6 If your delivery fails to be made on two attempts, your order will be returned to us and if you wish us to redeliver the order you will incur cost of the delivery charge again.
4.7 We make every effort to ensure we deliver the goods as soon as possible after your order has been accepted.  In the event of a delay we will contact you as soon as possible.
4.8 All timescales refer to working days

 

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